Crew members on MSC Seaside report issues with the "Better Performance Bonus".
Initially promised a $450 bonus tied to passenger satisfaction, many received nothing in September due to a "zero" satisfaction score, which some suspect was manipulated. Crew claims this bonus is reliably paid only on U.S.-based ships.
The attached document the crew member sent us from MSC management, titled "Better Performance Bonus - September's Payslip Update," acknowledges a bug in the bonus calculation and...